Privacy Policy

What we collect

When you contact us by telephone, email or through the enquiry form, we collect the details you provide: your name, contact details, project location, project description and any files you choose to attach, such as plans, drawings or photographs.

Why we use it

We use this information to respond to your enquiry, prepare quotations and manage building work. We do not sell your information, and we do not use it for marketing unless you ask us to.

Sharing

Information may be shared with the parties needed to deliver a project — for example structural engineers, building control or suppliers — and only where relevant to your work.

Retention

Enquiry and project records are kept for as long as necessary to manage the work and meet legal and insurance obligations, then deleted.

Your rights

You can ask for a copy of the information we hold about you, ask us to correct it, or ask us to delete it. Contact us at INFO@JACK-OV-ALL.CO.UK or call 01482 765402.